Job Opportunities

Business Application Support Specialist - 2 positions!

Reports to:   Business Applications Administrator
Location(s):   Bloomfield Hills, MI, Indianapolis, IN or Lisle, IL

Summary:
Improves business processes and supports critical business strategies by supporting the development, implementation, and maintenance of business applications systems.

Essential Duties and Responsibilities:

• Configures business applications for feature roll-outs and to match user requests
• Works with application vendors to troubleshoot and resolve issues
• Assists with mapping business requirements to the business application’s configuration
• Adapts configuration and manages process for changing business requirements including acquisition of new companies
• Manages application feature implementations and upgrades and communicates status to internal teams
• Develops and maintains a high level of technical knowledge on business software and underlying technologies
• Provides Level 1 & 2 application support including but not limited to:
  • How-to functionality questions
  • New user / manager training
  • Application process questions
  • System configuration
  • Escalation to DBA
  • Escalation to System Administrator
  • Escalation and follow up with vendor support
  • Develop and maintain system documentation including application processes, configuration, and reporting

Requirements:

• Bachelor's degree in Business, computer science or related field and/or 2-3 years experience in designing, installing and integrating information systems products or an equivalent combination of education and experience
• Working experience in the following areas:
  • Enterprise application implementations, integration, and support
  • Common desktop applications (MS Office)
  • MS SQL
• Excellent organizational and project management skills, including ability to organize time and work on multiple tasks and follow-through to completion of task or project
• Strong analytical and problem solving skills and experience applying these skills to improve processes and technology
• Results-oriented self-starter with strong work ethic and high attention to detail
• Excellent oral and written communication
• Excellent interpersonal skills
• Experience in business process and systems analysis
• Experience with enterprise financial and/or business systems

Logicalis has many opportunities to work in emerging technologies and has excellent opportunities and compensation. If you are interested in working at an exciting and growing company, join us now and accelerate your career.

For consideration, please send your resume including salary history and desired location to jobs@us.logicalis.jobs. You will be contacted if your background matches our requirements.