Customer Experiences

Oberg Industries
When the leases of their Hewlett-Packard (HP) K-Class Servers were due to expire, Pennsylvania-based Oberg Industries sought a supplier to perform a comprehensive upgrade of their IT infrastructure.

A major designer and manufacturer of metal stamping, plastic injection molded parts and precision stamping dies, Oberg relies on the Baan ERP package to assist in controlling their core business processes and activities.

Logicalis was one of several firms to receive Oberg's call...

"We've worked with Logicalis since 1998," said Mike Sterba, Manager of IT at Oberg. "Our comfort level with them was key in asking them for a proposal. However, it was Logicalis' ability to offer comprehensive service solutions and a competitive bid that secured the contract."

Logicalis steps in with multiple solutions...

An international technology integration and professional services company, Logicalis was well prepared to meet Oberg's challenge.

The project team first replaced the company's two servers with new and more efficient HP L-Class Servers, which promised a dramatic increase in overall system performance.

Next, Logicalis moved Oberg's Baan application to one of the new servers and duplicated its HP Oracle 7.3.4 database on the other - while simultaneously migrating it to a new Oracle 8.1 database.

...And Oberg benefits with high availability and greater speed.

Because reliability was critical, Oberg also asked Logicalis to install HP's Multi-Computer/ServiceGuard. This failover system protects critical applications from a variety of software and hardware failures, thereby assuring high availability.

The upgrades made by Logicalis led to dramatic results. Oberg's company wide regeneration of MRP runs went from 1.5 hours to one-half hour.

"The response by my colleagues to the solutions offered by Logicalis has been tremendous," adds Oberg's Mike Sterba. "From them, our department has received many words of appreciation. That's unusual - and gratifying - for an IT department."

Of course, one of the best measures of a company's satisfaction with a supplier is the degree to which they award them new business.

And, by this standard, Oberg's approval of Logicalis is strong...

The company recently commissioned Logicalis to implement a back-up strategy based on the HP OpenView OmniBack II System. Other IT projects for Logicalis are also on the horizon.



“Our comfort level with them was key in asking them for a proposal. However, it was Logicalis' ability to offer comprehensive service solutions and a competitive bid that secured the contract. Their extensive experience with Baan, Oracle and other HP applications was also impressive.”

Mike Sterba,
Manager of IT
Oberg Industries