T-Mobile - Web
T-Mobile Web for a Wireless World- Services provided through multiple platforms
- Customer satisfaction improved through easy access to account information and services
- Online system tied to backend billing system
Based in Bellevue, Washington, T-Mobile is a leading provider of digital wireless communications in the United States. T-Mobile uses the Global System for Mobile Communications (GSM) technology - the world's most widely used digital standard.
The Challenge
T-Mobile wanted to provide key wireless Internet services for its customers to access their personalized content and services on the web and on their T-Mobile phone. The wireless Internet services would need to seamlessly integrate T-Mobile commerce partners into the wireless Internet service, provide one-click purchasing capabilities from the phone, generate increased revenue and deepen T-Mobile's relationship with its customers.
The Solution
As the prime consulting firm for this project, Logicalis provided the technical and architectural team to develop and integrate the various services that make up T-Mobile's existing and ongoing wireless web initiatives. Some of the key integration points include real-time hooks into backend services such as the SMSC (for messaging, ring tone downloads), OTA (auto-dial number downloads), InfoSpace's portal services, billing and ERPsystems.
Key technologies used include HTML, HDML, WAP, Sim Toolkit, JavaScript, Java (Servlets, Java Server Pages, and Enterprise JavaBeans), Active Server Pages, Oracle, SQL Server, COM (Java and C++), SAP, Tuxedo, WebLogic, RightPoint's Campaign Server, Internet Information Server, Apache, Windows, HP-UX, Solaris.
