Logicalis Group Limited, Registration number: 4012342, Registered Office at 110 Buckingham Avenue, Slough, Berkshire SL1 4PF, Registered in England and Wales.

Logicalis Privacy Notice
Logicalis is a business to business organization and the information we collect is used exclusively to facilitate services that we provide to you and your organization. We value you and your privacy and will take all necessary steps to protect it.

Our promise
We are committed to your privacy and will not share your personal information.

Why we collect personal information
Depending on the services we provide to your organization, we will use your personal information to deliver these services. For example, if we provide a maintenance service to your organization, we will need some personal information to identify the person requesting the service and provide updates as to the status of the service requested.

Should we process personal data on behalf of your organization, the terms and conditions of the processing will be set out in our data processing agreement.

Always ensuring we comply with data protection laws, we may use information to keep you and your organization up to date on the latest company announcements, marketing campaigns, service updates, special offers, and other information we think you'd like to hear about. You will always have the option to remove yourself from future communications if you wish.

This may include information from our technology partners about products and services that can add value to your organization. From time to time, we may also use your personal information to contact you to participate in a market research surveys, so that we can gauge customer satisfaction and develop better solutions.

Information collected on this site may also be combined and de-identified to provide Logicalis with anonymous demographic and usage information. Logicalis can then use this aggregated information to develop new and/or more appropriate services and products to offer to customers and may also be provided to third parties.

In addition, anonymous navigation information may be used for statistical analysis of the site, for marketing purposes and to tailor the content of the site to the needs of Logicalis customers. Statistical information is not disclosed in connection with your personal information.

When we disclose personal information
Logicalis works with other companies that help us provide products and services to your organization and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. In this case the information they receive is for shipping and delivery purposes only, and we require that the companies we contract with safeguard your personal information in accordance with Logicalis' policies.

The Logicalis Website or email correspondence may contain links to other sites. Logicalis does not share your personal information with those sites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

As Logicalis is a global company, your information may be shared with other Logicalis business units around the world for cross-group marketing purposes. Each Logicalis group company will protect your personal information in accordance with applicable law and this Logicalis Privacy Notice.

Personal information collected will only be disclosed to third parties in accordance with this Privacy Notice and with the terms and conditions of any relevant service.

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Types of information collected on the website and on customer registration forms
We collect personal data through online forms when you for example, download documents, register for an event or complete a “contact us” form via the Logicalis Website. If you wish to opt in from receiving further contact from us regarding products and services we believe may be of interest to you, there is a box to enable you to indicate your preference.

When you register your information with us, we often collect your title, first and last name, company name, job function, industry, post code, email address, and contact preferences. If contact by post is selected, you will be prompted for your postal address, and if contact by phone is requested you will be prompted for your telephone numbers. If additional personal information is requested, the reasons and purpose for collecting this will be stated at the time of collection.

Navigation information
When someone visits our website we collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of Logicalis' website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

We use Google Analytics to help analyze use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for Logicalis. To find out more about cookies, including how to control and delete them, visit www.allaboutcookies.org, or to opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Logicalis will not use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither Logicalis nor Google will link, or seek to link, an IP address with the identity of a computer user.

The website uses cookies, tracking pixels and related technologies. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites. You can opt-out of receiving targeted ads using use the NAI opt out tool here, which will allow you to opt out of seeing targeted ads from us and from other NAI approved member companies.

Data subject rights and your right to update your information
If you wish to update information held about you or your company by Logicalis, please e-mail your new details to lusdatasecurity@us.logicalis.com. Additionally, if you wish to unsubscribe or remove yourself from any of our communications at any time please send an e-mail to lusdatasecurity@us.logicalis.com.

If you wish to confirm that Logicalis is processing your personal data, or to have access to the personal data Logicalis may have about you, please contact us at dpo@logicalis.com.

Data Storage and Retention
Logicalis retains data for the duration of the customer’s relationship with Logicalis, suppliers and/or partners or as required by law or the agreed terms and condition of the related service. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact our data protection officer at dpo@logicalis.com.

Security
Logicalis has implemented and will maintain appropriate technical and organizational measures to ensure an adequate and appropriate level of security based on known or foreseen risks.

Transfers of Data Out of the EEA and UK
If personal data is transferred from within the EEA or UK to a jurisdiction outside of the EEA or UK for the purpose of storage, processing and/or analytics, Logicalis will ensure a European Commission/UK Information Commissioner’s Office approved contract is in place that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.

Data Protection Officer
Logicalis is headquartered in Slough, in the United Kingdom. The Logicalis Data Protection Officer’s contact information is as follows:

Data Protection Officer
Logicalis
110 Buckingham Avenue
Slough
SL1 4PF
dpo@logicalis.com

Changes to this Privacy Notice
This Privacy Notice may change from time to time particularly as new industry codes and legislation are introduced. Any changes to Logicalis's Privacy Notice will be highlighted in this area from time to time.

Please e-mail dpo@logicalis.com to resolve any questions, suggestions, concerns and complaints you might have regarding Logicalis Group's privacy practices.

Important Information for California Residents
The California Consumer Privacy Act (“CCPA”) provides certain rights to California residents, including the rights to access and delete their personal information, as well as the right to opt out of a “sale” of personal information.  Logicalis does not knowingly “sell” personal information, however, the definition of “sell” under the CCPA is very broad and may encompass situations where there is no exchange of money. If you are a California resident, this section describes how we collect and use your personal information (as defined in the CCPA) in conducting our business and describes your rights with respect to the information we collect.

For additional details about the CCPA, we refer you to the California Attorney General’s website:  https://oag.ca.gov/privacy/ccpa

Any terms defined in the CCPA have the same meaning when used in this Privacy Notice.

How Information is Collected
Information can be collected about you when you provide it to us directly (such as when you apply for a job at Logicalis, or when you contact us in order to do business with us), automatically when you interact with us, or from other sources, including service providers and publicly available sources.

Certain information may be collected automatically, such as when you visit, interact with, or use Logicalis offerings.  This may include instances where you visit or download content from our website, open emails or click links in emails from Logicalis, and when you communicate with Logicalis (such as requesting customer support or attending a Logicalis event). The information that would be collected could include the following:

• Network and connection information such as the Internet Protocol (IP) address used to connect your device to the internet and information about your service provider.
• Device information, such as application, browser, and device type and version, browser plug-in type and version, operating system, and time zone setting.
• The location of your device.
• Authentication and security credential information.
• Content interaction information such as content downloads, streams, and playback details, (including duration and number of simultaneous streams and downloads).
• Your email address or phone number used to contact us.
• Identifiers and information contained in cookies. Please see our Cookies Policy for further information.

Certain information about you may be communicated to us from other sources. Some examples of this might include:

• Marketing, sales generation, and recruitment information, including your name, email address, physical address, phone number, and other contact information.
• Subscription, purchase, support, or other information about your interactions with products and services offered by us, our affiliates, or third parties in relation to the services we provide.
• Search results and links including paid listings (such as sponsored links)

Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:

• To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
• To deliver solutions and services to you or your company.
• To communicate with you regarding the delivery of solutions and services.
• To measure the use and analyze the performance of our solutions and services.
• To recommend services which might be of interest to you or to personalize your experience with Logicalis.
• To provide, support, personalize, and develop our website, products, and services.
• To create, maintain, customize, and secure your account with us.
• To process your requests, purchases, transactions, and payments.
• To prevent fraud and detect credit risks.
• To comply with the law or to protect the rights, property, or security of Logicalis or our customers.

It is sometimes necessary to disclose your personal information to a third party for a business purpose.  For example, it may be necessary to disclose certain information in furtherance of our provision of services to you or in order to fulfil an order you placed with us. When we disclose personal information for a business purpose, we endeavor to enter a contract that requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Your California Rights

1. Information requests. The CCPA affords California residents the right to request the following regarding how personal information has been collected and/or used in the preceding 12 months:
   • The categories of personal information we collected.
   • The sources of personal information we collected.
   • The business purpose for which we collected the information.
   • The categories of third parties to whom personal information has been shared.
   • Whether personal information has been shared or sold.

   Pursuant to the CCPA, consumers may make a personal information request twice in a 12-month period. In order to process an information request, Logicalis may need to collect additional information from the requesting party so that it can verify the identity of the requesting party. Please note that Logicalis may not be able to process any request that fails to provide sufficient information. We will respond within 45 days of receiving a personal information request.

2. Access. You have the right to request a copy of the information we collected during the preceding 12 month period.
3. Deletion. You have the right to submit a request to delete the personal information we have collected. Please keep in mind that a deletion request may mean that we may not be able to provide certain services to you due to a lack of sufficient information; however, we will never discriminate against you for exercising this right.
4. Opt-Out. You have the right to opt-out of the sale of your information. As noted above, Logicalis does not knowingly sell personal information.
5. Opt-In. If we are aware that you are younger than 16 years old, we will ask your permission before selling your information. If we are aware that you are younger than 13 years old, we will ask for permission from your parent or guardian before selling your information. Again, Logicalis does not knowingly sell personal information.
6. Non-Discrimination. You have the right to exercise these rights with respect to your data without facing discrimination, such as the denial of service, charging you a different price, or decreasing the quality of services you receive.

How to Exercise These Rights
In order to make a request related to these rights, you may contact us by (i) submitting a Logicalis CCPA Consumer Information Request Form or (ii) by calling our toll-free privacy hotline at 877-397-7778; or (iii) by contacting us at privacy@us.logicalis.com. If you choose to contact us by telephone or email, please be sure to include the following information associated with your request:

• Your full name
• Your email address
• Your relationship to Logicalis (employee, former employee, prospective customer, customer, partner, contractor, etc.)
• The type of request you are making (information, access, deletion, etc.)
• The details of your request.

Please note that in order to process your request, Logicalis needs to receive sufficient information in order to verify your identity.

You may access the Logicalis consumer request form by clicking below:
Logicalis CCPA Consumer Information Request Form

Effective Date: 06/05/2020
Last Updated Date: 10/09/2023